Last updated: May 28, 2026
RefundMyLead (“we,” “our,” or “us”) is an individually operated service available at refundmylead.com. We help Thumbtack professionals generate AI-powered dispute letters for bad leads. For any privacy-related questions, contact us at partners@refundmylead.com.
Account data: Your email address, used to create and manage your account.
Screenshots you upload: Images you submit for dispute analysis. Stored securely and used solely to generate your dispute letter.
Payment information: Handled entirely by Stripe. We never see or store your card number. We store your Stripe Customer ID and subscription status.
Usage data: Number of disputes created, timestamps, and dispute outcomes you enter.
Affiliate tracking: If you arrive via an affiliate link, a cookie is set by Rewardful. No personal data beyond a referral token is stored.
To provide the service: analyze your screenshots and generate dispute letters.
To manage your account and subscription.
To send transactional emails (account confirmation, password reset). We do not send marketing emails.
To improve the service and fix bugs.
We use the following third parties to operate the service:
We retain your account data and dispute history for as long as your account is active. If you delete your account or request deletion, we will remove your personal data within 30 days. To request deletion, email partners@refundmylead.com.
We use session cookies for authentication (via Supabase Auth) and an affiliate tracking cookie (via Rewardful) set only when you arrive through an affiliate link. We do not use advertising or analytics cookies.
You may request access to, correction of, or deletion of your personal data at any time by contacting partners@refundmylead.com. Depending on your location, you may have additional rights under GDPR, CCPA, or other applicable laws.
We implement industry-standard security practices including encrypted connections (HTTPS), secure database access, and storage-level permissions. However, no system is 100% secure.
We may update this Privacy Policy from time to time. Continued use of the service after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy, email us at partners@refundmylead.com.